Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Good afternoon I'm porting in a number from VoIP.ms and it has been a week now but it still isn't working! I've contacted CSA after a few days and initially they responded quickly but now no response at all! How do I escalate this issue? I've paid an...
i made a mistakeplease cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$thank you
I don't have the option to change plans. When I click on Change Plans, I get the fllowing screen: When I click more options, I get the following error: It's been like this every time I've tried for a week and I'd like to change my plan before my ol...
edit by mimmo removed image showing addon and minutes available but also showed personal phone number
I have asked to leave and get my number ported and public mobile has not sent me the text that Shaw has sent to me. I requested Shaw do it twice but they Public mobile has not ported my number over. They won’t let me leave!
I just activated my SIM with a new number, I can call from my phone but when someone call on my number it connects to someone else who said she has this number for long.
I'm trying to reach someone to report spammers, and I don't know whom to address my message to.
I already sent an pm to a PM CS Agent, hoping to hear back soon
Hello, Can Public mobile give me the same plan as another provider who has a better plan than the one I have now ? I don't want to change providers, but their plan is more worth it
Hi since yesterday I cannot receive any texts or calls on my phone I did not change anything, network is still on public mobile I tried to restart my phone nothing is working need help
how do you report and delete private messages?there are no buttons for any of this, even after searching the community where the answers have these options.
Unlock iphone 12 mini instruction?
Would you please deactivate my account? I stop using public mobile almost 9months.and my account still gets charged.
We lost the account info for Self Service- and lost the phone. Now 4 months later we are still getting billed and we can't stop it - no human to contact and nobody in this community is active unless they are trying to get you into a contest or somet...
I live in centre town Sudbury and also camp outside of town within 1hr of city limits. I only have one or two bars and at times absolutely no service. I was told that this provider is TELUS and Koodoos a subsidiary. My husband has Koodoos and has ...
If I bring the phone to close to ear when in use I get a loud noise. When I call somewhere or someone there is always a delay in connection and most recently the ringer isn't working at all. Ringer sometimes works and sometimes doesn't. Not to men...
Hi, I have a problem. The current plan that I have is the $25 plan which includes talk/text and 1GB data. I had used up all my data, but purchased an add-on (1GB), however it is not working. My current plan has not expired as yet and I’m wondering if...
My sim working
Hi I have a question about losing my calling today. So I see from another thread that there was an outage and data being turned off by the operator was a text message sent out which I got but that's not really my problem is that I lost calling servic...
I have used 16 of my 100 talking minutes but I can't make calls. It just tells me that I have used all my minutes but when I check my account I have lots of talking minutes left. What do I need to do to fix this issue?
When I logged into the community using my account information which was saved in my web Browser it did not work. when I tried to recover my account by creating a new password it asks for my farthers birthday. This is not a value you enter when creati...
Would like to make a command with today issue. Couple of us already talked about what could PM do today. I think it's not bad to start a new thread and say what we like and dislike about how PM handles today situation. I suggested there should be ...
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