Community

Resolved! transaction history

Hi there, New to Public Mobile! Can anybody explain the accounting method of the transaction history? The credit, debit, and balance columns don't make sense to me and I spent my working life in financial institutions!! Thanks!

Resolved! AutoPay Reward

I think I have been short paid one month AutoPay Reward, but the CS-agent disagreed.   Re: Ticket ID:205930-547 Payment / Transaction / Promo Issue B2013-A Here is my massage to the CS_Ageny: "Hi,Referring to the Transaction History in my account: In...

Resolved! Automatic payment

Is automatic payment optional or imposed ? When signing up for a plan, the last paragraph under the heading of Automatic payment gives the impression that it's not optional.

Resolved! My sim card keeps giving me error

And when I try change password it will let me  and rest password  my question is the wrong one  I never filled out the question

Resolved! Wondering if I upgrade my plan, I will lose the 2GBBONUS

^^title self-explanatory, wondering if I upgrade from my current 3GB plan ($35) to a bigger plan I will lose the BONUS 2GB

Resolved! Trying to pay with differet card but Logini is disabled. change my password.

Resolved! Activated SIM not working

Hello, I received a SIM from Public Mobile and activated it yesterday (including a request to transfer my number from my old provider). Today my SIM is still not working. I believe this could be due to at least 2 things: My old SIM was not inside my ...

Resolved! Fake calls

I am getting fake calls for my number that I am called them

Resolved! Activation publicmobile personal account does not work for certified phone order account???

Ordered a phone from Publicmobile online store today and tried to log in via my existing mobile account.The store does not accept the log in. Have to create a separate account???I'm confused...

Resolved! How can I cancel autopay when out of country

Hello, Anyone know how I can cancel autopay on my phone, when I'm out of country without service and cannot get a confirmation code to set up an account? Is there a phone number I can call? I created a support ticket, but it's been more than a week w...

Resolved! Receiving SMS overseas

Does the Public Mobile plans include receiving SMS messages overseas, specifically in the Hong Kong/China area?

Resolved! Activation for a specific number

I was able to get a new number that i like...   after inputting all the details, it shows error 821 ... i re-do again and could never get that phone number anymore... any way i can get it back?? 

Resolved! i want to give public mobile to let me give my new card number

to make a payment on my account with my new master card number

Resolved! No SIM card was received after payment

I bought sim card online on October 26, but I haven't received it yet. I would like to know how to solve this situation.

Resolved! 90 day plans

I am on a 30 day auto pay plan. However I noticed a 90 day plan option, but cannot find it?

Resolved! Renewal date keep changing

Hello, When I first sign up with Public Mobile, my plan renewal date was the 16th, now it is the 9th. I lost 1 week with my plan. Why does it happen?