Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How can I get the receipts for year 2021 for the income taxes deduction.
Since changing to the point program. I'm not getting the auto pay and the loyalty points.
I just tried to activate my phone and again it says I need the PUK code
I have accidentally payed double.amount . I have no job and i have a toddler to take care i cant afford paying extra please refund
Wasn't sure where to put this So, I've been playing a bit with an app that measures signal. It's got a total of 6 readings - it offered me a free update to the pro version so of course I said yes lol But for whatever reason, the 5 other readings all ...
My 250mb $15 plan is no longer sufficient and I’ve decided to get a plan with a larger data bucket. PM isn’t really competitive when it comes to large amounts of data, but the rewards are nice. So I found another telecom that’s good for me. Anyways o...
Why are all of the threads showing as read? Not bolded like usual? I know I have read some but not all of them!
My problem is that I bought my SIM and my account in a shop in Charlottetown while I was staying in a hotel there. The hotel‘s address was signed in by the salesperson because my original address is a German one. Now I can’t buy any add-on by credit ...
Hello,I have bought a SIM card last month and the seller did give me any information about the online registration. My plan expired on the 19th and yesterday I went to a shop to pay for a new plan since I was not able to register on the website to ma...
Is it possible for you to check why the delivery is soooooooooo slow please? I will order https://www.amazon.ca/Activated-Public-Mobile-Canada-Talk-Text/dp/B08FKK7KPC/ref=sr_1_2?crid=3CVOFTY1IW2KU&keywords=public%2Bmobile&qid=1653259583&sprefix=publi...
hai, I'm planning to transfer my number from Ontario to Alberta, any idea if I can get the same phone number?
All calls going to my number are being answered by the Public Voicemail system first asking to enter the language I would like to use then asking to enter a mailbox number.I attempted a reset of the voicemail password on the website but still same th...
Trying to set up auto pay or register credit card. I checked with the credit card company they stated it was something on your end. Its a Canadian Tire Mastercard. Another issue is when i first signed up for your service i used my Mastercard debit wh...
I'm in Lindsay Ontario. When placing a call says not registered on network. When texting says no signal found for mobile networks
Anyone else getting the message "Not registered on network" message when trying to make a call?This is happening on all our phones here, 3 of them.
My credit card expired and I've entered my new card today and the credit card shows $40 charged twice in less than 2 minutes.Can you please help me? Also it prompt me to change my login in password. I did and now my account doesn't work it keeps sayi...
hello, I was looking for an option to buy MB and it turns out that I was charged 2 payments, one for 16 dollars and the other for 22, I activated my 5g to have internet and it turns out that it doesn't work, they can refund the money for the 2 purcha...
I want to port out of public mobile.As I want to keep my cell number same. Let me know the procedure please
I consumed my monthly data limit and I have to tap my available add on data but I could not get it. Please advise.
Hi Public Mobile,Fed up with your service after three years now. My plan is a old one which had unlimited canada wide calls, unlimited international texts & 4GB of LTE data for $52. Yes i have LTE as i am old customer, suddenly my plan shows now unli...
I had to change my credit card and I had London Drugs notify public mobile on20May and my account was due on21 May but I keep getting messages that my account t has been suspended but it should not be
I paid for voucher online ...money got deducted but it's say payment got declined on the app
I just signed up for service yesterday and when I checked my bank account this morning it shows I was charged the plan fee twice. I tried to submit a ticket the normal way but kept getting an error. Please assist asap. Thank you.
I cannot make call to certain number like 1855.., not all number, it looks straightly blocked some phone number. Because I can make call through other phone, just cannot by public mobile?
i am switching over to a new company in the next few days and i dont want to buy another full month. If i cancel my card before i am charged, can i use all my bonuses until i get my new plan?
Help, my phone was stolen and Im really not sure what to do. I cannot locate it on find my device but I have reported it stolen. Is there any way the carrier can track this for me?
Hello, When I set up my PMobile account, Autopay was turned on automatically. However, it was stated that I could switch this off by going to my self-serve account. I've gone to the latter account, but I can't find how to cancel Autopay. How do I do ...
I need to find my puk numbers and my sim is locked
How come it won’t show me my whole credit card number and just the beginning and the last 4 numbers why not show me the whole credit card number I’d like the whole thing to show my credit card number since it’s only me who’s using it
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