Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I would like to know if my voicemail can be reset. When calls get my voicemail it says vcml is full but on my end it says no messages. Not sure what happened. How can I fix this?
To be honest I don't think I really need all that data and while an amazing deal especially if you take the 3x points for a year to knock it down into the 40s every month (or equivalent of), I don't know if my usage would justify that. With that said...
I have been a public mobile client for almost 2years. like it a lot but I would like to get more data. currently with a 4gb plan, not even sure that this is where i get info.
Whan I can change my card for automatic payment
My payment is not going though even though my card info is correct. And I have also tried using other card as well but the same error message pops up saying oops, something went wrong, please try again.
how can i change my credit card information on my account
Hey there, I just need my puk number where can I get it? I no longer have my card that has it on there.
I want to transfer my PM phone number to Fido, I received a text to confirm the transfer but Fido says the porting could not happen as planned
Hi, My data usage is already at 3.84B (out of 5GB) and I renewed my plan today and I have not used my phone at all today. How is that possible? Thanks. Raphael
I am trying to join Public and have been trying to port my number for two days. I have called Telus, my current provider 3 times and they have confirmed I am authorized to port the number. When I try on the Public activate site it gives me an error a...
Hi guys,Could you please fix custom amount payment?Would like to pay 9 but it doesn't let me do it, and insisting on 19
Can't Login with my correct Email and password, also Email/Phone number confirmation number not working either so I can't even change the password or cancel my plan and service. edited by computergeek541: category corrrection
how does voicemail come in crystal clear in any location, and all other services calling, text, and data are spotty at best in the more favorable location?
Whenever I try to send texts they fail to send. I can still receive them (at least from public mobile) and my data works too. It's anyone else experiencing this?
Upgraded my plan to 4 G and hadn’t changed from 3 G or LTE. So what can I do
i wish to keep my current number, but when i go to transfer it over the computer is telling me it is not a valid canadidan phone number. which is strange because i got my number with telus while i was living in kamloops.
I have a old sim card ...i would like to do a update.....i have a new plan with 4G , and my old sim card doesnt show this option in my phone (samsung galaxy S20 FE )thanks ...
Please help I need to change public mobile account email. How do I do it?
I NEED HELP ASAP PLEASE MY PHONE CAN'T CALL OUT OR RECIVE ANY CALL I NEED SOMEONE FROM THE PUBLIC MOBILE SUPPORT TO HELP PLEASE CONTACT ME ASAP
I have spent over $100 on add on packages 1. the 1GB data for US add on and 2. 1000 talk minutes US roaming add on. This lead me to believe that I could use my phone like normal while I travelled from Ontario Canada to San Francisco, and around the r...
I have received a message from Public mobile that the IEMI number seem to be not valid …..They cannot transfer my cell phone number from my Bell prepaid phone (card) to public mobil plan……what can we do now ?
I cannot sign to my account, why????? Wont allow me to create or get to it.
How can I get refund
@ Moderator_Team1 @ Moderator Hi...this one is hard to believe but I signed my mother up for PM a few years ago. She is 69 y/o and not "techy". She lost her phone over a boat yesterday. So she does not know her PM password. When she tried to res...
Hi, I need my account number, I cannot log in as I do not know what email was used when I first registered, I have reset the password using sms code, but do no know the email
I recently changed my data plan to a 10 gb plan with unlimited talk/text. I was blocked and got a text stating i was at 100% data usage when the website was stated I was at about 7.5 gb of 10. Just now got a text saying I'm at 75% whole the website(t...
My account shows data usage at night when I am nowhere near my phone Whats going on?
Taking my money for over a year and they don't know who i am what a joke. They send text but can't find my account, well no issue taking monthly payments. I highly suggest you think about this service. I am not finished knowing 2 weeks I can not call...
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