Wrong subscription

[DAJ]

Hi,

I meant to upgrade my plan from the $25 to $34 (prepay 3 months) but clicked the $39 one

i actually selected both within seconds. Is there a way to get the $39 back or will it be added as a credit to the next payment ?

[DAJ]

Jeez. My bad. At my kids soccer and wasn’t paying attention. No lie, I can’t find that however I will rectify this error. Sorry 

[HALIMACS]

@DAJ  

If @Handy1 is really amazing, then go into your post and tap the downward arrow, remove the 'self-solution' you granted to yourself and give it to @Handy1 

Or @will13am can also reassign the solution (i believe...)

[DAJ]

You are amazing Handy!  Thank you !

[will13am]

@DAJ , did you select the plan change to take effect immediately?  If the plan change is set for next renewal, you can cancel and redo the plan change.  Otherwise reach out to support as suggested.

[Handy1 · Accepted solution]

@DAJ  Use this direct link to support explain what happened honest mistake . And hopefully they can reverse it for you 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437