09-13-2023 08:53 PM
Hi I mistakenly recharged for a wrong add-on - Just now. Is it possible to get the money refunded? I didn't yet use any of the add on quotas for Text / message.
please advise.
09-23-2023 02:41 PM
Thanks very much, Handy1. Appreciate your response!
Thank you for your kind response. I appreciate it.
09-13-2023 08:57 PM
@Vivekkkk
You will need to private message a CS_Agent and explain it was an honest mistake that you purchase the Add-on at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-13-2023 08:56 PM - edited 09-13-2023 08:56 PM
@Vivekkkk use this direct link to support and explain just that and hopefully they will reverse it for you
send a private message To CS_Agents click
VVVVV Link below VVVVV
