2 weeks ago
Hi Public Mobile,
I am a long time customer of yours. I recently purchased a regular Canadian data add-on instead of a US- Data Roaming data add-on on May 6th, 2024..
Could I please get the Canadian data add-on purchase refunded?Thank you.
HI @Sword35 no worries, we saw this a lot and support usually can help to switch the addon without problem
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
