Won’t charge credit card

[Shelly2]

Why won’t it charge my credit card 

[gblackma]

If none of the above works contact a moderator and explain your situation. Using Simon the? Tionmark below type moderator and follow the prompts.

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@Shelly2 wrote:

Why won’t it charge my credit card 

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[dabr]

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@Shelly2 wrote:

Why won’t it charge my credit card 

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Can you provide a few more details.  Is your card registered on your account and it's not being charged on renewal?  Or are you trying to make a one time payment and are unable to do it?

You could try clearing your cookies and cache and try opening a different browser in incognito mode.  Sometimes the website is glitchy and also maybe wait one hour before retrying.

[popping]

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@Shelly2 wrote:

Why won’t it charge my credit card 

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Make sure the credit card address matches what is on your statment.
1. If you live in multi-unit building, don't use the unit # or apt#. Just use the building number.
2. If the postal code on your statement has a space in the middle, left the last digit out. PM check the first 6 characters of the postal code only including the middle space.