06-23-2019 10:42 AM - edited 01-05-2022 05:31 AM
I have the $15 dollar plan. Supposed to be unlimited text and picture messaging. If I send a picture I use data. If I turn off Mobile Data I can't send the picture. what is to be done?
06-24-2019 12:34 AM
@Dunkman wrote:Supposedly, MMS (picture) texts do need data to be turned on. But, it will not use use data. It will keep track in your usage history, but will not deduct.
Good to know!
06-23-2019 12:28 PM
Yes, in order to use mms, data usage needs to be on and it will not reduced again the data count.
06-23-2019 12:09 PM
@Luce wrote:I have the $15 dollar plan. Supposed to be unlimited text and picture messaging. If I send a picture I use data. If I turn off Mobile Data I can't send the picture. what is to be done?
@Luce MMS does not use data but nreds data to be turned on to work.
So when you are at home and using WiFi you still need to keep data on to be able to send MMS. That's not an issue because you will not be using data when you are on Wifi.
06-23-2019 11:31 AM
@Luce wrote:I have the $15 dollar plan. Supposed to be unlimited text and picture messaging. If I send a picture I use data. If I turn off Mobile Data I can't send the picture. what is to be done?
You can opt to turn Mobile Data ON only when are sending or receiving picture messages (MMS). With Public Mobile, the Data used for MMS does not count towards your plan limit.
You can also restrict Mobile Data usage via your phone settings so that the 250MB is conserved for when you will need it.
06-23-2019 11:19 AM
@Anonymous well that I didn't know thanks
06-23-2019 11:16 AM
06-23-2019 11:14 AM - edited 06-23-2019 11:17 AM
@Luce i have noticed the 5 mb also as @Anonymous says and yes it does go away I am a very lite data user and I noticed that happen every time I thought I was getting ripped off at first
06-23-2019 11:12 AM
06-23-2019 11:09 AM
Thanks... that may be whats happening then. I will test again.
06-23-2019 11:07 AM
@Luce wrote:Thanks, but it does show up as using data I tested it sending pictures.
The mere act of turning on data will count exactly 5.293mb of data. The MMS won't add to that counter. Then when you turn off data, eventually that 5.293mb will drop down to a proper usage count.
06-23-2019 11:07 AM
@Luce it shows up usage but it is not deducted
06-23-2019 11:05 AM
Thanks, but it does show up as using data I tested it sending pictures.
06-23-2019 11:05 AM - edited 06-23-2019 11:11 AM
@Anonymous is correct with iphone you can send pics or videos on wifi with data off but android you must have your data on for mms that being said it is not deducted from your data usage but other things on your phone may be using data at the same time for other applications
06-23-2019 11:04 AM - edited 06-23-2019 11:05 AM
@Luce wrote:Yes, and then my pictures won't go. I get a message that they will go as soon as Mobile Data is turned on.
Exactly correct.
Set all your apps and OS to only do updates when on wifi. Then when you turn on data, all that stuff won't try to download. Little things might still use some data but the MMS won't.
Edit: my comment about an iphone was directed to missorange.
It's always helpful to know who you're replying to. Either the black quote button or the user name @ tag or even just the username.
06-23-2019 11:03 AM
No, Android.
06-23-2019 11:02 AM
Yes, and then my pictures won't go. I get a message that they will go as soon as Mobile Data is turned on.
06-23-2019 11:00 AM
@LuceTo double check on data usage you can always log into selfserve and click on View Usage. Send an MMS and verify how much data and cost it is, it should be $0.00
Since Public is a prepaid service.. you won't get overages.. your data service just stops.
06-23-2019 10:57 AM
@missorange wrote:I don't quite understand, when I send pictures, I did not turn on my data as the plan including picture message. so no need to turn on data, but I am on WiFi mode.
Are you using an iphone? Murky waters for me but I think iMessage will do things differently.
06-23-2019 10:56 AM
If you turn off data then you are not using any data just your wi-fi connection.
06-23-2019 10:56 AM
I don't quite understand, when I send pictures, I did not turn on my data as the plan including picture message. so no need to turn on data, but I am on WiFi mode.
06-23-2019 10:54 AM
@Luce wrote:Thanks... but then I am using data, correct?
Your phone *may* on its own but the actual MMS won't count any data usage.
06-23-2019 10:53 AM
Thanks... but then I am using data, correct?
06-23-2019 10:45 AM
You could send it as an email attachment when you’re using wi-fi.
06-23-2019 10:44 AM - edited 06-23-2019 10:46 AM
Supposedly, MMS (picture) texts do need data to be turned on. But, it will not use use data. It will keep track in your usage history, but will not deduct.
06-23-2019 10:44 AM
@Luce wrote:I have the $15 dollar plan. Supposed to be unlimited text and picture messaging. If I send a picture I use data. If I turn off Mobile Data I can't send the picture. what is to be done?
Nothing. That's how it works. Cell data needs to be on for picture messaging.