cancel
Showing results for 
Search instead for 
Did you mean: 

Why is my daughter's phone asking for a PUK code? What is this?

Victoria_80
Good Citizen / Bon Citoyen

Why is my daughter's phone asking for a PUK code?

4 REPLIES 4

Victoria_80
Good Citizen / Bon Citoyen

Thank you

Ok great.  Some poelpe get a message back with the hour. Some indicate days due to delays, just have to hang tight...

Victoria_80
Good Citizen / Bon Citoyen

It says a PUK code is required to unlock.  She cannot send or receive texts/calls.  I've submitted a ticket. 

Sansan
Mayor / Maire

What exactly was the message? Different actions will be required based on the message. Check this link to determine next step.

https://urlshortner.tiia.ai/Oyn1L6

Need Help? Let's chat.