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Why free international text feature, but never free international call feature?

tim_zhao_tim
Good Citizen / Bon Citoyen

Hi, does anyone know why PM, or any similar carriers, offers international text for free for many plans, but they never offer international call for free?

 

Is it much cheaper, or close to zero-cost, to send a text to any number in the world, than to do a voice call to a number?

 

What is the real reason, financially or technically, for the almost-free international text feature in many plans?

9 REPLIES 9

catchat3
Good Citizen / Bon Citoyen

I'm sure calling costs a bit more for a company than texting does, also calling is where most companies can make their money (outside of data overages). It all depends on phones and connections. I thought some providers have a plan or add-on for unlimited international calling. If it is something you do, look into one of those providers or see about a calling card.

@tim_zhao_tim  To simplify it a text message takes a fraction of a second of time using a control channel frequency  to travel between cell towers and to the phone receiving it. A phone call requires two of these channels to remain open for the duration of the call. So calls use much more time of the infrastructure then a text does. This is why they have vastly different pricing.

Korth
Mayor / Maire

Public Mobile uses the Telus network. The actual hardware, towers and antennae and wires and computing and networking stuff. 

 

Telus has a network sharing agreement with Bell (and SaskTel, etc) which allows them to each provide full "nation-wide" coverage without having to deploy/maintain network hardware on a full "nation-wide" scale.

 

But they're Canadian companies which only operate in Canada.

There are some Important Big Organizations which define international telecomm/datacomm industry standards at technical levels, but basically if you want to do business in another country then you've got to abide by whatever laws and regulations and conditions and and costs they (their government and their communication industries) will impose.

 

SMS texting is fairly global because it's derived from GSM standards which were adopted almost everywhere. And SMS packets are discrete with small (fixed maximum) content, they're wrapped in standard digital envelopes, they're easy to count and sort and filter, they're easily transferred between networks. So it's easy for local telcos and foreign telcos to make agreements which allow texts to cross borders.

 

Talk is something different. Still fairly low bandwidth but not as trivial as text. Also must be realtime and open-ended, a conversation doesn't automatically announce exactly how much time (data, money) it'll consume. So it occupies more active network hardware on both ends (and everywhere in between). And different companies have different costs for such stuff - local or long distance (however they defined or designed their networks) - so different agreements need to be reached with each one.

 

(Indeed, certain countries actually obstruct attempts to communicate without restriction across their national borders, or they at least resist allowing foreign companies from providing communications they can't directly monitor or control.) 

 

The big USA carriers already have Unlimited North America Talk and Text. It's obvious this will eventually trickle down to the little USA carriers. And it's obvious that if their prices keep dropping then they will reach a point where Canadians find their services cheaper and better than the services being sold by Canadian companies.

 

I doubt unlimited intercontinental or unlimited global talk will happen soon, but data keeps getting faster and cheaper (while data tracking keeps getting more lucrative) so maybe it's possible within a decade. 


@tim_zhao_tim wrote:

So you mean international text does not use any infrastructure/euqipment, and can be offered for almost free?


Both require infrastructure/equipment

 

But calls require a dedicated connection. So calls would use more resources.

LovesToPM
Mayor / Maire

Never is a long time.

 

Right now, Public Mobile is giving all customers free Add-On with 400 international calling minutes (and also 1 GB of data). You have to claim your gift by December 25:

https://productioncommunity.publicmobile.ca/t5/Announcements/Free-Gifts-for-All-During-our-More-is-M...

 

Once claimed, the calling minutes and 1 GB data will remain on your account until they are fully consumed.

 

Stay Safe!


@tim_zhao_tim wrote:

So you mean international text does not use any infrastructure/euqipment, and can be offered for almost free?


Dunno...just a top-of-mind thought as to why the cost for a call anywhere.

tim_zhao_tim
Good Citizen / Bon Citoyen

So you mean international text does not use any infrastructure/euqipment, and can be offered for almost free?

hairbag1
Mayor / Maire

@tim_zhao_tim wrote:

Hi, does anyone know why PM, or any similar carriers, offers international text for free for many plans, but they never offer international call for free?

 

Is it much cheaper, or close to zero-cost, to send a text to any number in the world, than to do a voice call to a number?

 

What is the real reason, financially or technically, for the almost-free international text feature in many plans?


Who pays for the infrastructure to make that call ? ie; towers and equipment aren't free.

R&D to be funded somehow.

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