Why can’t I post or log in to my account?

[Grinch]

On an iPad Air 1.

Thanks 

[dust2dust]

NO. Just exploring the possibilities. I have nothing Apple related anywhere.

Adding - oh wait, I have Lightning adapters in case I need a charge and I can only lay hands on a lightning cable.

[Grinch]

@dust2dust 

Can browse and log in to other sites?

yes. 

Are you using wifi or cell to connect to the internet?

Wifi.,,what’s the diff?

Have you tried multiple browsers?
yes. 

Is the device keeping up with current security updates from Apple?

yes, if offered. 

DO YOU HAVE AN IPAD AIR 1?

[dust2dust]

Can browse and log in to other sites? Are you using wifi or cell to connect to the internet? Have you tried multiple browsers? Is the device keeping up with current security updates from Apple?

[Grinch]

Hi there. 

Sooooo like originally asked. Why can I not log into my account using an iPad air?

Does any one that actually has  an iPad Air have an answer?

[Grinch]

another phone/ipad or another browser works?

yes but not my preferred iPad. Phone and iMac works. Phone is PITA. Extension cord for bulky iMac is not long enough. 

but your message was posted, so, it looks ok now.

nah…..is from phone. 

or what error you got?

What error?

[hTideGnow]

HI @Grinch 

another phone/ipad or another browser works?

but your message was posted, so, it looks ok now.

or what error you got?

[HALIMACS]

Yes, sometimes change is for the better and sometimes it’s just another hurdle. But Eversafe does provide an additional layer of security, which was sorely lacking before.

[kb_mv]

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@Grinch wrote:

Website. 
App downloads an older version then asks me to update.  And update requires a newer version of iOS. So App is pointless. 

I always “used to” be able to use the web browser. Pre eversafe or what ever it’s called. It’s more of a hindrance than a help. 

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@Grinch That is odd. I am using a browser on my Mac to do this.

[Grinch]

Great and well thought out response @kb_mv   

Right now am using my phone and it’s a PITA!

[Grinch]

Website. 
App downloads an older version then asks me to update.  And update requires a newer version of iOS. So App is pointless. 

I always “used to” be able to use the web browser. Pre eversafe or what ever it’s called. It’s more of a hindrance than a help. 

[HALIMACS]

@Grinch 

are you try using the website or the app?

try clearing system cache and cookies, and using an incognito or private tab, if website

[kb_mv]

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@Grinch wrote:

On an iPad Air 1.

Thanks 

---

@Grinch Well you are posting here so that seems to be fixed. You'll have to provide some more details on your log in attempts. What happens when you try?