Provincial calling means that you can make outgoing calls to any number within your home province. Plus, you will receive all incoming calls from across Canada regardless of the province where they originate.
When travelling out of your home province you can make outgoing calls to any number within that province but you will not receive any incoming calls, including those from your home province.
For example, if you lived in B.C.
Unlimited outgoing calls to any phone number in B.C.
Unlimited incoming calls from any province in Canada
And decided to travel to Quebec to visit a friend,
Unlimited outgoing calls to any phone number in Quebec. You will not be able to make outgoing calls to any other province including B.C.
Unfortunately, you will not receive any incoming calls while you are out of your home province.
To improve your calling experience while you are out of your home province, we recommend the purchase a Long Distance Add-on. A Long Distance Add-on allows you to send and receive calls across Canada regardless of which province you are in. Plus Add-ons don’t expire after 30 days; they only expire as you use them so they are there when you need them. Add-ons can be purchased at any time by logging into your Self Serve account.