What happens to unused add-ons and rewards if you change plans?

[J-L]

I am considering changing from the $50 plan to the $60 plan with the 2extra gigs promo deal. To take effect on next renewal. Will I lose any unused data from the 5G Flash Sale  and the rolled over data portions of my extra 500MBs earned each month so far? Or will these carry over?

So with the Flash Sale 5GB bonus I have only used 1116.277 will I retain the remaining amount until I use it up? And from my 8.5 GB I have  704 MBs rolled over, will I retain that until I use it up as well? Or will all of this be lost when the new plan kicks in?

[J-L]

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@JC29 wrote:

Your additonal 2GB offer is actually for selected customers only.

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Ok. I'm glad I was selected, sorry for others who did not get the offer. For me it is a good deal as I would like more data.

[JC29]

Your additonal 2GB offer is actually for selected customers only.

[J-L]

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@hairbag1 wrote:

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@J-L wrote:

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@hairbag1 wrote:

The unused data from the Flash Sale will continue until you've used it up.

If you're going to change to the $60 plan below, your data allotment is going to be 10GB at 3G speed...any unused data from your old plan will be sacrificed. Where do you see 2 extra gigs promo ?

Plan Details:

• $58/30 days with a $2 AutoPay reward activated (Reg Price $60)
• 30-day plan
• 10GB of data at 3G speed4
• Unlimited Canada-wide and U.S2 Talk
• Unlimited International Text and Picture Messaging3
• Voicemail and Call Display

Effective October 18, 2019 until October 25, 2019 at 11:59PM ET, we are offering a bonus 2GB of data when you activate on a $35/mo plan or higher for 6 months using promo code BONUSDATA online! This offer is available to new customers only. 

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I received a txt from PM that offers an extra 2 G if I switch to the $60 plan from the $50 plan. It's a limited time offer and only shows up when I click on "change plans" in the self serve section.

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I don't see any mention of 2G bonus when I look there...but perhaps you've been selected for a special bonus. Good deal if you can get it.

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Thanks for the info re the data usage. I'm sorry that the deal does not show up for you. Does the $60 plan show up there for you at all? If you click on it's details it shows in a box at the bottom right of the screen. There is a small box for codes if you click the ? It might input the code needed?  Do you currently have the $50 plan? I think perhaps it may only offered to those who are currently on the 50$ plan, but I don't know for sure.

[hairbag1]

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@J-L wrote:

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@hairbag1 wrote:

The unused data from the Flash Sale will continue until you've used it up.

If you're going to change to the $60 plan below, your data allotment is going to be 10GB at 3G speed...any unused data from your old plan will be sacrificed. Where do you see 2 extra gigs promo ?

Plan Details:

• $58/30 days with a $2 AutoPay reward activated (Reg Price $60)
• 30-day plan
• 10GB of data at 3G speed4
• Unlimited Canada-wide and U.S2 Talk
• Unlimited International Text and Picture Messaging3
• Voicemail and Call Display

Effective October 18, 2019 until October 25, 2019 at 11:59PM ET, we are offering a bonus 2GB of data when you activate on a $35/mo plan or higher for 6 months using promo code BONUSDATA online! This offer is available to new customers only. 

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I received a txt from PM that offers an extra 2 G if I switch to the $60 plan from the $50 plan. It's a limited time offer and only shows up when I click on "change plans" in the self serve section.

---

I don't see any mention of 2G bonus when I look there...but perhaps you've been selected for a special bonus. Good deal if you can get it.

[J-L]

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@hairbag1 wrote:

The unused data from the Flash Sale will continue until you've used it up.

If you're going to change to the $60 plan below, your data allotment is going to be 10GB at 3G speed...any unused data from your old plan will be sacrificed. Where do you see 2 extra gigs promo ?

Plan Details:

• $58/30 days with a $2 AutoPay reward activated (Reg Price $60)
• 30-day plan
• 10GB of data at 3G speed4
• Unlimited Canada-wide and U.S2 Talk
• Unlimited International Text and Picture Messaging3
• Voicemail and Call Display

Effective October 18, 2019 until October 25, 2019 at 11:59PM ET, we are offering a bonus 2GB of data when you activate on a $35/mo plan or higher for 6 months using promo code BONUSDATA online! This offer is available to new customers only. 

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I received a txt from PM that offers an extra 2 G if I switch to the $60 plan from the $50 plan. It's a limited time offer and only shows up when I click on "change plans" in the self serve section.

[hairbag1 · Accepted solution]

The unused data from the Flash Sale will continue until you've used it up.

If you're going to change to the $60 plan below, your data allotment is going to be 10GB at 3G speed...any unused data from your old plan will be sacrificed. Where do you see 2 extra gigs promo ?

Plan Details:

• $58/30 days with a $2 AutoPay reward activated (Reg Price $60)
• 30-day plan
• 10GB of data at 3G speed4
• Unlimited Canada-wide and U.S2 Talk
• Unlimited International Text and Picture Messaging3
• Voicemail and Call Display

Effective October 18, 2019 until October 25, 2019 at 11:59PM ET, we are offering a bonus 2GB of data when you activate on a $35/mo plan or higher for 6 months using promo code BONUSDATA online! This offer is available to new customers only.