12-30-2014 11:19 AM - edited 01-04-2022 12:29 PM
Your account balance is the amount of credit that is currently available on your account and is not the amount that you owe for your plan renewal.
The amount of your balance appears on the overview page of your Self Serve page as shown by the arrow below.
Your next payment amount is your monthly plan and add ons, minus the balance that is on your account.
If your balance is greater than your next payment amount, you are not required to make a payment.