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What does account balance mean, and how do I check my account balance?

Lachlan_M
Retraité / Retired
Retraité / Retired

Your account balance is the amount of credit that is currently available on your account and is not the amount that you owe for your plan renewal. 

The amount of your balance appears on the overview page of your Self Serve page  as shown by the arrow below. 

 

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Your next payment amount is your monthly plan and add ons, minus the balance that is on your account. 

 

If your balance is greater than your next payment amount, you are not required to make a payment.

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