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What are the key features and menu options of Voicemail?

Retraité / Retired
Retraité / Retired

Voicemail offers the following key features:


  • Selectable Languages: English or French.
  • Greetings: One standard greeting, one personal greeting (60 seconds max.), one extended absence greeting (60 seconds max.).
  • Message Storage: Room to store up to 10 messages (5 min/message) for 10 days, and the ability to recover deleted messages, mark messages as private, urgent or anonymous, have time stamp, playback control and save messages over again.
  • Voice Messaging: Send, reply and forward voice messages.

Voice Mail Menu


Step 15.1.PNG


Review Voice Messages (while reviewing messages)


Step 15.2.PNG


Play Messages (after reviewing messages)


Step 15.3.PNG


Send Voice Messages


Step 15.4.PNG


Personal Options


Step 15.5.PNG




Deputy Mayor / Adjoint au Maire


TELUS Voicemail Quick Reference Guide: click here
TELUS Voicemail User Guide: click here

Great Neighbour / Super Voisin
Ah, got it. Thanks!

Retired Oracle / Oracle Retraité

@borisj with automated, you call in, it says "you have 3 new messages" and then immediately says "first new message" and start playing it.  With manual you hear "you have 3 new messages" followed by "to listen, press 1, for personal options, press 2, ....etc."

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Great Neighbour / Super Voisin

I'd also like to see an updated list.  In particular, what is "automatic playback" vs "normal playback"?

Good Citizen / Bon Citoyen

This is old. Can someone please update

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