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VOICE MAIL IS NOT WORKING YET AGAIN

cndkustoms
Great Neighbour / Super Voisin

I can not check my voice mail it will not accept my password now is going on i need to get this message very ipmortant and i can't even get to it this service is getting worse byu the day first there was a chat window to get help by talking to a person now that has vanished like

 

 

 

edited by computergeek541: inappropriate language removed as per terms of service

3 REPLIES 3

Timer
Mayor / Maire

@cndkustoms 

turn off device and turn back on and tried to call your number from same device.

 

How To Use  Voicemail Features (publicmobile.ca)

 

and check your  Voicemail Access Numbers - (publicmobile.ca) 

esjliv
Mayor / Maire

@cndkustoms - this has happened before? What did you do to correct it then?

 

Restart your phone and do a reset of network settings. Then reset your voicemail contact.

Delete your voicemail contact in your phone and manually add a functional voicemail number, @dust2dust has provided one of them above.

You may check out others that may work and can choose one local to you, if you like:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

dust2dust
Mayor / Maire

Call 1-778-580-4001. Listen. Then you can fix it after. It's likely the voicemail access number that needs to be changed.

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