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Usage history

mmaglanq
Great Neighbour / Super Voisin

I am unable to see my usage history, it only shows up to Nov 30th and nothing else afterwards. I changed filters, logged on and off my account and no usage history showing. I've never had this issue before, anyone experiencing this same problem?

3 REPLIES 3

mmaglanq
Great Neighbour / Super Voisin

Thanks for your reply. I still wasn't able to get it open and today Public Mobile had a message stating this:

We're currently unable to display Usage History after December 2nd. We're actively working to fix this issue and appreciate your patience. If you need recent usage details urgently, please contact our Customer Support Agent.

 

 

HALIMACS
Mayor / Maire

Try using another browser, device.

If you're using mobile, try laptop or desktop. 

Or vise versa.

hairbag1
Mayor / Maire

@mmaglanq 

I'm logged in on a laptop and looks fine to me. My filter is set to Last 7 days....looks correct to now. Dec 1st.

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