3 weeks ago
Hello, dear customer service!
I put my account on hold & when i'm trying to sign in - it offers activation & in the end of the process, when i enter my phone number - it says "Invalid Phone Number".
What to do in such situation?
Please help asap.
3 weeks ago
@Inspirer call. 1.855.4P&BLIC (1.855.478.2542)
3 weeks ago
Please, clarify. Which number to call?
3 weeks ago - last edited 3 weeks ago
@Inspirer if you put the account on hold for 2 months, it shouldn't be asking you to activate
if you call 1.855.4PUBLIC from another phone, enter your phone number, does the system recognize your account?
3 weeks ago
That's the question, it's on hold for 2 months.
3 weeks ago
@Inspirer , how long has your account been on hold/suspension? After 90 days the account is deactivated which sounds like what has happened. There is no recovery from a deactivated account.