Update payment information

[Hieee]

How do I update my Credit card on file? I am constantly getting error 

[Hieee]

Thanks for the suggestion!

[Hieee]

I just did it! Thanks 

[computergeek541]

---

@Hieee wrote:

How do I update my Credit card on file? I am constantly getting error 

---

How many times have yoMobile side.  In that case, I would contct a Public Mobile customer supprot agent usin te chatbot.  u tried?  After trying multiple times, a lockout from allowing use of that card might have occured on the Public Mobile side.  In that case, I would contct a Public Mobile customer supprot agent using the chatbot.  

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the ticketing system shows an error,  please send a private message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech · Accepted solution]

@Hieee you probably at the right place to update the card. But update card feature is glitchy.  Wait an hour and try again using Incognito mode

if you are in a rush to resume service, get a voucher from SDM/London Drug/711/Shell and then load the voucher using *611