Unable to pick a plan?

[Goncalom]

 

I’ve been having issues trying to purchase a plan for days now. It happens across multiple devices, different networks, different browsers, and even tried different email addresses. Every time I proceed with attempting to purchase a plan either by logging in or creating an account I’m met with an error that has no error code. Support is not getting back to me and I’ve already wasted money on a SIM card that I cannot use. Anyone else getting the same?

[Goncalom]

UPDATE:

I was only able to proceed by selecting a more expensive plan despite the lower plan being offered in my province on both mobile and browser. Extremely disappointing. 

[Goncalom]

 

Error from mobile app. Occurring with different cards. Tried with a debit, MC, and visa.

also tried going through the process with the SIM card inserted with no luck. T

[Goncalom]

I am a new subscriber. I get the same error using the mobile app.

[Yummy]

Are you brand new customer trying to subscribe or existing customer trying to switch plans?

[HALIMACS]

Try this, @Goncalom 

Download App | Public Mobile

[softech]

@Goncalom 

new account subscription?  For subscribing new account, you should use the Public Mobile app instead of the browser.  Please download Public Mobile app from appstore and start the activation there.