Unable to login My Account

[duddusubbu]

Hello Team,

I have recently moved to Public mobile, few months back. I have registered new user during that time.

Even though I am trying with the correct user name and password I am unable to login my account. Can somene help with this. I have been trying from past 3-4 days. But no luck with this.

[geopublic]

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@duddusubbu wrote:

Hello Team,

I have recently moved to Public mobile, few months back. I have registered new user during that time.

Even though I am trying with the correct user name and password I am unable to login my account. Can somene help with this. I have been trying from past 3-4 days. But no luck with this.

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@duddusubbu  Just a reminder the username to your selfserve account is your email not your community username. Are you using the email that you used to sign-up?

[Triguy · Accepted solution]

Did you try the forgot password option ?

https://selfserve.publicmobile.ca/forgot-password/

If you still have problems then contact a moderator.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437