02-16-2019 02:46 PM - edited 01-05-2022 03:22 AM
Solved! Go to Solution.
01-01-2022 12:49 PM
@Nawaljabu : If you know your 4 digit PIN and you have a valid pre-registered payment card on your account then you can use the 611 service to make a payment. Or without a PIN you can use vouchers from many stores or online and redeem in 611. Or use instant top-up in a few stores.
01-01-2022 12:46 PM
close all Browser and do clear cache and cookies for any Browser,
and try open one Browser incognito mode,
and try Forgot your password visit Here link, and enter your email address,
check your email spam,
or you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
and them will reset for you,
Here’s How To Contact Customer Support Agent by Submit a Ticket,
Good Luck...
01-01-2022 12:44 PM - last edited on 01-01-2022 01:00 PM by Lieux
Please I need make payment on line for my number xxxxxxxxx
Edited. No personal information. Lieux
12-25-2021 06:15 PM
12-22-2021 04:39 PM
02-16-2019 03:03 PM
Actually I had used CCleaner to clear everything before logging in.
I also tried with ''Restart with Add ons Disabled'' Firefox mode but I was unsuccessful.
But its all good as I just need to check MyAccount every now & then.
02-16-2019 02:58 PM
02-16-2019 02:55 PM
Actually I had tried with firefox and chrome but was unsuccessful.
After I read your msg I thought let me try with Internet Explorer and it worked.
But is there any other solution for this ?
(Reason being who uses IE these days, right !)
02-16-2019 02:48 PM
Did you try a different browser?
02-16-2019 02:48 PM
If you can't log in @NuYearNuMobileany more because you tried to much times...you will need help from the moderator...here...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
and explain what happened... waiting time few hours to 2 days...