Unable to link Auto Pay using Credit Card - Works fine with Debit Card

[a1_gaurav]

Hi All

I am unable to link Auto May with my CIBC credit card. The error being thrown is that the transaction is being denied by the Bank, however I am entering all correct details. 

When I am doing it with my debit card, its setting up the auto pay fine. I tried the same thing in my wife's account. It didnt work with credit card but worked with Debit card. 

Please advise, I would prefer linking to a credit card. 

[daredogg]

I agree with @cappaj about double checking with your bank. If it's a bank error as you have suggested, they should be able to see why the error is happening. Report back once you know if this was the issue or not. 

[cappaj]

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@a1_gaurav wrote:

Hi All

I am unable to link Auto May with my CIBC credit card. The error being thrown is that the transaction is being denied by the Bank, however I am entering all correct details. 

When I am doing it with my debit card, its setting up the auto pay fine. I tried the same thing in my wife's account. It didnt work with credit card but worked with Debit card. 

Please advise, I would prefer linking to a credit card. 

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Have you tried contacting the bank to see if anything's up (like a hold put on the card because of a recent large purchase or international purchase or whatever)? And double-check all the details (name on card, expiry date, billing address) are correct?