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Unable to change autopay credit card number

gopalra
Great Neighbour / Super Voisin

I am already enrolled to autopay with a credit card and would like to change it.

 

From the Payment tab on my account page, i am able to remove autopay. But when i enable to autopay, the old credit card is still in use and cannot remove it so i can my new credit card number.

 

How do i re-enroll to autopay with a new credit card number?

3 REPLIES 3

hairbag1
Mayor / Maire

@gopalra wrote:

I am already enrolled to autopay with a credit card and would like to change it.

 

From the Payment tab on my account page, i am able to remove autopay. But when i enable to autopay, the old credit card is still in use and cannot remove it so i can my new credit card number.

 

How do i re-enroll to autopay with a new credit card number?


Log into your account and click the Payment tab / scroll down to Manage my card / Remove credit card.

benfatto
Deputy Mayor / Adjoint au Maire

Login to your account, click the link to delete your card then enter the new one and activate autopay. 

gpixel
Mayor / Maire
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