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Unable to activate a prepaid sim

Vipculture
Great Neighbour / Super Voisin

Hi there

I have paid for a subscription plan and just received the physical sim card but now I am having trouble Activating sim card. When I select the number and proceed, an error shows up that sim not Activated. Any help regarding this?

1 REPLY 1

Brianna182
Great Citizen / Super Citoyen

I believe you'll need to open a ticket with customer service for this. You can do so using the chat bot in the lower right corner. They're not 24 hours so be patient for a response 

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