Unable to Update Rate Plan

[BrrMcGrr]

Currently my account doesnt show any rate plans.

No longer shows im on a plan and

Also shows error when im trying to change plan "Sorry! We are having trouble with this page. Please try again later."

Along with "Amount Due:   " is blank

[BrrMcGrr]

confirmed all working normally now.

[NDesai · Accepted solution]

@BrrMcGrr Give it a try now. Looks like its back to normal. 

[BrrMcGrr]

@Shazia_K maybe you can forward on my screenshot mentioned above to the tech team?

[NDesai]

---

@manelgm wrote:

I would advise the two "P"s

Patience

Private message a mod

🙂

---

You shouldn't always just PM a mod whenever you are in a problem. With the OP's problem, it looks like everyone is affected. I think some work is being done on the self-serve so we all just gotta be patient. 

[manelgm]

I would advise the two "P"s

Patience

Private message a mod

🙂

[BrrMcGrr]

http://imgur.com/a/tODMH

see attached screenshot.

[Luddite]

My account is still accessible. Try 

- a different browser, and/or

- try again after clearing browser's cache.

[NDesai]

Have you tried in another browser like Chrome or FireFox?

If its the same, let us know and PM staff member will take a look into your account.