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US roaming charges.

Julia906
Great Neighbour / Super Voisin

I bought us roaming add-on for a trip I'm taking soon. Last week I went close to the US and my roaming charges kicked in. But I was never in the US. What should I do?

2 REPLIES 2

BKNS27
Mayor / Maire

@Julia906 

Your phone is picking up the T-Mobile or AT&T signal tower.

You can disable Roaming to stop this until you are ready to head down.

Remember, the US Roaming is only good for 15 days from the day of purchase.

will13am
Oracle
Oracle

@Julia906 , the US roaming add-on starts immediately upon purchase.  

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