US roaming add-ons

[yyww210]

I purchased 2 US roaming add-ons.  

1/ 1 GB data ($20)

2/  Unlimited Talk & Text ($15)

The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage.  My flight is a few hours away.  Any suggestions will be appreciated.

[pkaraa]

Good that you were able to see the updated plan details with your purchased add-ons.

Just one thing to remember... The add-ons does not renew itself if needed.  

[Anonymous]

@yyww210 

For US Roaming 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

U.S. Data Only 10 day packages

250MB = $10

500MB = $15

1GB = $20

sign in to Self-Serve, to review your account,if you found at Available Funds: $$

Try To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
   • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
   • If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
4. Select ‘Confirm my purchase’, and you’re off to the races!

5. after you Add-on you have to do Rebooting your phone

   what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Overview Of Add-Ons visit Here link.

[yyww210]

Thank you.  It show up on my plan details.😁

[dabr · Accepted solution]

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@yyww210 wrote:

I purchased 2 US roaming add-ons.  

1/ 1 GB data ($20)

2/  Unlimited Talk & Text ($15)

The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage.  My flight is a few hours away.  Any suggestions will be appreciated.

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@yyww210   Try clicking the Plan Details on the overview page to see if the talk add-on shows there.