US Roaming Issue

[Gerry_P]

Talk/Text/Data package was purchased today. I'm in Chicago and connected to T-Mobile. Talk and text are working but data is not. Chrome browser tells me I'm offline.

Is it possible I have to reset the APN. My current APN is Telus:

sp.telus.com

Proxy - not set

Port - not set

[computergeek541]

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@hairbag1 wrote:

@Gerry_P 

make sure Roaming is enabaled in your phones settings.

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In this situation, changes to that setting wouldn't have fixed this issue as from thef first post, the APN was set incorrectly.

[computergeek541 · Accepted solution]

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@Gerry_P wrote:

Yes, roaming was enabled as well as VoLTE. I figured out the problem though, it was the APN. I reset the APN to the Public Mobile settings from Telus and data is working now. 

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For future reference for anyone who might read this thead, Public Mobile's APN is sp.mb.com.

[Gerry_P]

Yes, roaming was enabled as well as VoLTE. I figured out the problem though, it was the APN. I reset the APN to the Public Mobile settings from Telus and data is working now. 

[hairbag1]

@Gerry_P 

make sure Roaming is enabaled in your phones settings.

[will13am]

@Gerry_P , check that roaming data is turned on in the settings.  The APN should be the same Public Mobile APN that you used while in Canada.