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Typo in my phone number when requesting a transfer - how can I fix?

Greid84
Great Neighbour / Super Voisin

Typo in my phone number when requesting a transfer - how can I fix?

4 REPLIES 4


@BKNS27 wrote:

@Greid84 

Hopefully the person with the number didn’t reply to the text to port over the number to PM.


It shouldn't port. Account number wouldn't be a match.

BKNS27
Mayor / Maire

@Greid84 

Hopefully the person with the number didn’t reply to the text to port over the number to PM.

HALIMACS
Mayor / Maire

Here or elsewhere,  @Greid84 ?

 

If elsewhere, you'll have to deal with them.

 

If here, it's unlikely the owner of the number you entered will authorize the port, in which case after 90 minutes you can re-trigger it using the self-serve change number feature to port in. 

softech
Oracle
Oracle

@Greid84 you meant your typed in the wrong phone number??   There is a number to call to talk to live support,  You can provide them the correct information and they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

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