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Trying to signin

QfX
Great Neighbour / Super Voisin

My account says locked too many signin attempts. Try again in 1 hr. Every time I go back after waiting for much longer than an hour it still won’t allow me to sign in.

6 REPLIES 6

QfX
Great Neighbour / Super Voisin

Thanks. I got in touch with a moderator.

Terryscell
Great Citizen / Super Citoyen

Try "Forgot Password", and follow those steps.

OldMan2024
Good Citizen / Bon Citoyen

If it appears “locked” (greyed out) after entering your verification code then delete the last digit and re-enter it manually. I still have to do this quite often. It always works for me.

Rastin
Model Citizen / Citoyen Modèle

Try clearing your cash or a different device and see if that helps

fixin1
Deputy Mayor / Adjoint au Maire

@QfX - Please try incognito / secret / private mode or another browser.

Also try another device / app.

Dunkman
Oracle
Oracle

@QfX 

Website is finicky.  Try again with a different web browser, clear cache or incognito mode.  Or try the PM app or even a different device.  

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