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Trying to contact mods but out of messages?

Craterm
Good Citizen / Bon Citoyen

Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks

1 ACCEPTED SOLUTION

Accepted Solutions

mimmo
Oracle
Oracle

Log out of the community account then log in. Trying incognito mode after logging out helps aswelll

View solution in original post

6 REPLIES 6

mimmo
Oracle
Oracle

Log out of the community account then log in. Trying incognito mode after logging out helps aswelll

View solution in original post

specialK
Good Citizen / Bon Citoyen

Trying clearing browser cache/cookies or try a different browser. If that doesn't work try again later.

Craterm
Good Citizen / Bon Citoyen

Thanks, incognito worked.

ShawnC13
Oracle
Oracle

@Craterm wrote:

Im in the middle of talking with the Mods and giving them the info they need to help me with my problem but I was told by the site I have no private messages left I can send making this a little impossible, if there's some way to fix this that would be great, thanks


It is a strange glitch.  All I have had to do is wait a couple minutes and it would let me send again.


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

Craterm
Good Citizen / Bon Citoyen

Hmm, it was several hours since my last message as I just tried sending this message after waking up but as another person said, incognito worked for me at least

jpar
Model Citizen / Citoyen Modèle

There really needs to be a better support ticket system than sending private messages on a forum.

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