Trying to add new card but my expiry year doesn't exist?

[dbomb]

So I just got a new card after being frauded so I am trying to update my account before my payment this week but the expiry year dropdown only goes to 2024, my card expires on a year that greater than 2024. How do I pay when I can't select the correct year? 

[Dunkman]

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@CS_Agent wrote:

Hello Dominic, 

Thanks for securing your account ! 

I know that the drop-down menu for the expiry date is not going over the 2024 option and I would like to assist you by registering the credit card on your behalf. I would only need the credit card number, expiry date and the address where the bank statement is delivered.

Looking forward to your reply !

Kind regards,

Andrei

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@CS_Agent  

This probably should have been sent as a private message.  Not public forum.  Do not want to put credit card information on this public forum    

[Triguy]

There was a thread about this issue.  You would need to contact a moderator. https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Expiry-date-on-Public-Mobile-...

[hairbag1]

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@Dunkman wrote:

@dbomb 

You will need to private message moderator for help. It will take 1-2

day response time. 

You could buy buy a voucher in store or online (recharge.com)

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Click this to message moderator

[iliketotalk · Accepted solution]

@dbomb  hi a lot of people having same issue you will need to contact a moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

@dbomb 

You will need to private message moderator for help. It will take 1-2

day response time. 

You could buy buy a voucher in store or online (recharge.com)