01-25-2018 05:05 PM - edited 01-04-2022 03:23 PM
Hello,
I am new to PM, and attempting to port over my phone number from Rogers.
It is telling me that the transfer was rejected.
As far as I can tell, I have entered in the appropriate information correctly. I have also tried on a few different browsers.
Any ideas?
Thanks in advance!
05-02-2019 12:24 AM
@Sbxrag3388 wrote:Hi carol , I verified my information. Please proceed to transfer my number . Let me know any information needed .
Thanks ,
Raghavendra.
@Sbxrag3388: I recommend sending this via private message to that Carol person. The userid probably has an underscore and a letter the same way you got it before.
05-02-2019 12:12 AM
Hi carol , I verified my information. Please proceed to transfer my number . Let me know any information needed .
Thanks ,
Raghavendra.
04-30-2019 09:42 PM - edited 04-30-2019 09:43 PM
@Sbxrag3388 wrote:I requested moderated team to transfer my Koodo number it’s been 2 days alredy still didn’t received any response from
moderate team . Didn’t even transfer my number yet .
dont know whom to contact . No customer care .
its very frustrating.
~ Ragha
If it is from Koodo postpaid, you can do it yourself in self serve. If it is Koodo prepaid, all you can do is wait because only moderators can do it. The only way to contact moderators is go to https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 but it sounds like you already did.
04-30-2019 07:55 PM
I requested moderated team to transfer my Koodo number it’s been 2 days alredy still didn’t received any response from
moderate team . Didn’t even transfer my number yet .
dont know whom to contact . No customer care .
its very frustrating.
~ Ragha
04-30-2019 03:58 PM
@BCBenny wrote:Hello Community
I have completed ALL the information for the transfer from my TELUS business one account.
I still get it will not let me transfer the number.
I see there has been no feedback to these questions?
I guessing becasue I have a buiness one it will not transfer until I break the account contact.
I will try again after this.
It is frustrating there is no more information or conact to help with this.
~Ben
You will need Telus account number and person's name who account belongs to (official name of person being billed). If self serve doesn't accept number to port, send mesaage to Moderator_Team. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-30-2019 02:20 PM
Hello Community
I have completed ALL the information for the transfer from my TELUS business one account.
I still get it will not let me transfer the number.
I see there has been no feedback to these questions?
I guessing becasue I have a buiness one it will not transfer until I break the account contact.
I will try again after this.
It is frustrating there is no more information or conact to help with this.
~Ben
01-26-2018 06:50 PM
@RollTheTones did you have your new simcard from PM inserted in your phone when you tried activating? I got that error the first time when the simcard wasn't in the phone, but as soon as I switched and retried it worked.
01-25-2018 05:11 PM
Keep using your Rogers SIM; it will sop automatially once the port-in clears.
I think it will be faster if you click this: message to moderators to send a private message to the moderator team with