Travelling to US

[Forgot2Flush]

Hi all, and thanks in advance for any help you may provide. My daughter is travelling to the US later this month. She is on the 75 GB Canada/US plan. She has an iPhone 12, and I have roaming enabled on the phone. From what I read, VoLTE is automatically enabled once a PM sim is activated (in this case it's an eSim). Is there anything she needs to do other than restart her phone when she is in the US. I have read some horror stories about data and/or phone calls not working once across the border. I want to ensure that her phone functions as necessary once she arrives in the US.

Thanks!

[hairbag1]

@Forgot2Flush 

looks like she's got everything in order. As soon as she crosses into US, she's still going to get a message that she needs to go to Public Mobile and buy an add-on...tell her she can ignore that message. I bring it up because a few recent PM'ers have traveled ti US and been confused by7 that message.

[Dunkman]

@Forgot2Flush 

A few tips:

Use either T mobile or AT&T as partner US carriers. If one does not work well, choose the other. 

Sometimes better to force the phone into L4G/LTE (instead of 5G or AUTO)

Rebooting the phone solves issues.  Sometimes a network reset (this will erase any saved Wifi passwords)

Here is some more troubleshooting advice:

https://www.publicmobile.ca/en/ab/get-help/articles/us-roaming-troubleshooting