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Travel to the USa

jahaver1
Great Neighbour / Super Voisin

Hi

Does anyone know what plan I need for travel to the US  right ow

I have the100 free international minutes but is there anything I need to do

for it to work for data and texting.

 

Thanks Janice

6 REPLIES 6

Peewee1947
Good Citizen / Bon Citoyen

Hi Janice. I just went through the process of buying a US roaming plan in November. The roaming package took 2 days to activate (out of the 10 days I bought) and cut-off on the moment the package ended. I ran out of data and purchased an extra GB but the GB never showed up. Public takes your money very quickly but makes you scratch and claw for the service or a refund. Personally, I won't do it again. 

darlicious
Mayor / Maire

@jahaver1 

Here is some info about US roaming add ons that should help you.....

 

  1. While you have to have an active plan to purchase and use US roaming add ons the type of plan you have does not affect the roaming add ons features.
  2. US roaming add ons start the moment you confirm and submit your purchase in your self serve account and expire 240 hours later (10 days×24 hours).
  3. You can pre-load the funds needed to purchase the add ons in your self serve account so you only have to log in, select the US roaming add on and then confirm and submit your purchase.
  4. Wait til late as possible to purchase since they are immediately valid so on free wifi at the destination airport or stopping shortly before the border at mcd's or timmy's to buy the add on while on free wifi.
  5. If you are staying longer than 10 days you must wait a minimum of 24 hours to purchase the same US roaming add on or contact the moderators to add it before the waiting period ends.
  6. If you have two US roaming add ons with a talk feature that overlap the talk feature basically gets disabled. Avoid this....but you will have to get one removed by a moderator to get your calling feature back if this happens.
  7. After purchase reboot your phone and manually select either at&t or T-mobile to get better reception. Some areas have better coverage by either provider so when travelling around the US you will be better served by choosing the provider with better signal strength by locale.
  8. You will recieve incoming texts without any US roaming add ons. Adding the fongo app and textnow app for use on wifi are good to use for a back up plan or you could call forward your pm phone # to your fongo # before you leave Canada and purchase just the US data roaming add on. Fongo also works on mobile data (1 min=0.5mb/100 min=50mb) so you could still recieve incoming pm texts, recieve incoming pm calls to your fongo #/app, outgoing calls from your fongo number and outgoing  texts from textnow for free or small fee from fongo.
  9. All US roaming add ons have either unlimted text, talk or both. Only data has limits depending on your purchase 250mb/500mb/1gb. Once the data is consumed it will just stop you could then purchase different roaming add on, wait 24 hr to buy or contact the moderator to buy the same US roaming add on again. (* except talk as previously mentioned.)

Happy travels and Stay--Safe!

Anonymous
Not applicable

@jahaver1 

you need to Purchase Add-Ons

For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20

 

when you visit U.S. and then Purchase it,

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

Follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’
  4. Select ‘Confirm my purchase’,
  5. after purchase successful you have to do Rebooting your phone
    what is meant by rebooting the device turn off and turn it back on.

 

review of Add-ons visit Here link...

make sure enable roaming on,
Try manually selecting either of  AT&T or T-Mobile, whichever works best for you,
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agentto do it for you..

Here’s How To Contact Customer Support Agent

  • you can send a private message to Customer Support Agent by Click Here link,

Yummy
Mayor / Maire

Here is pricing for US add-ons:

US ROAMING ADD-ONS

US Roaming for 10 day packages

Unlimited U.S. Talk, Text and 250MB Data Bundle = $20

Unlimited U.S. Talk and Text Bundle = $15

Unlimited U.S. Talk Only = $8

Unlimited U.S. Text Only = $8

 

U.S. Data Only for 10 day packages

250MB = $10

500MB = $15

1GB = $20

 

Be aware that purchasing add-ons is two step process: add funds and then go back to purchase correct add-on. Make sure to purchase the add-on as close to trip date as the clock starts immediately upon buying and is limited for 10 day x 24 hour period.

US roaming Talk cannot be stacked. Next one has to be purchased after initial expire but you have to wait 24 hours.

hTideGnow
Mayor / Maire

HI @jahaver1  , your International minute is to use to call FROM Canada to other countries.  

 

When you are in US and if you need the service, you will need to buy US Roaming Add-on. 

 

However, they are not cheap.  Instead of using PM roaming, you can buy  local Data prepaid card when you are there.    That would get your Data working in US.    You can also use VoIP app to make calls to Canada for free or receive calls

 

 

Anonymous
Not applicable

 @jahaver1 : Public Mobile offers 10 day roaming add-ons. You don't need to change your plan. For add-ons, you need to have money in Available Funds and then buy the add-ons. It's a bit non-intuitive when going about buying them.

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