01-06-2022 05:12 PM
Hi
Does anyone know what plan I need for travel to the US right ow
I have the100 free international minutes but is there anything I need to do
for it to work for data and texting.
Thanks Janice
Solved! Go to Solution.
01-07-2022 01:51 PM
Hi Janice. I just went through the process of buying a US roaming plan in November. The roaming package took 2 days to activate (out of the 10 days I bought) and cut-off on the moment the package ended. I ran out of data and purchased an extra GB but the GB never showed up. Public takes your money very quickly but makes you scratch and claw for the service or a refund. Personally, I won't do it again.
01-07-2022 04:29 AM
Here is some info about US roaming add ons that should help you.....
Happy travels and Stay--Safe!
01-06-2022 05:35 PM
you need to Purchase Add-Ons
For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20
when you visit U.S. and then Purchase it,
sign in to Self-Serve, to review your account,
How To Purchase Add-Ons Using Your Self-Serve Account
Follow these steps:
after purchase successful you have to do Rebooting your phone
what is meant by rebooting the device turn off and turn it back on.
review of Add-ons visit Here link...
make sure enable roaming on,
Try manually selecting either of AT&T or T-Mobile, whichever works best for you,
for Re-Purchase Add-ons you need to wait 25 hours after the expiry first Purchase Add-ons or you need to Contact Customer Support Agent by CS_Agent, to do it for you..
Here’s How To Contact Customer Support Agent
01-06-2022 05:28 PM
Here is pricing for US add-ons:
US ROAMING ADD-ONS
US Roaming for 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only for 10 day packages
250MB = $10
500MB = $15
1GB = $20
Be aware that purchasing add-ons is two step process: add funds and then go back to purchase correct add-on. Make sure to purchase the add-on as close to trip date as the clock starts immediately upon buying and is limited for 10 day x 24 hour period.
US roaming Talk cannot be stacked. Next one has to be purchased after initial expire but you have to wait 24 hours.
01-06-2022 05:20 PM
HI @jahaver1 , your International minute is to use to call FROM Canada to other countries.
When you are in US and if you need the service, you will need to buy US Roaming Add-on.
However, they are not cheap. Instead of using PM roaming, you can buy local Data prepaid card when you are there. That would get your Data working in US. You can also use VoIP app to make calls to Canada for free or receive calls
01-06-2022 05:16 PM
@jahaver1 : Public Mobile offers 10 day roaming add-ons. You don't need to change your plan. For add-ons, you need to have money in Available Funds and then buy the add-ons. It's a bit non-intuitive when going about buying them.