Transfer phone number

[Vince49]

My transfer request timed out. How do I resend the request?

[softech]

@Vince49   

No worry. Most porting in are done without issue.  And usually, the porting in issues are from the source providers or the person forgot to repty YES to the old provider.

The porting team is a live support group and they will provide status update and  clear instructions to what need to be done

[Will123]

If you are trying to port a number from another discount carrier to Pm, good luck. They don’t have a very good success rate with this and use Telus for tech support. 

[Handy1]

@Vince49  There’s a number for live support will send you it private message to get fixed . Not allowed to post it here reason for private message 

[softech]

@Vince49

Porting in?

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed