04-06-2021 10:49 PM - edited 01-06-2022 01:41 AM
I am moving out of my parents house and taking responsibility for my financial endeavours. This includes my phone plan. I want to move my number from their account and their billing to my own. How would I do this?
Solved! Go to Solution.
04-07-2021 10:36 AM
.. Something to add, using Fongo as your primary number can be tricky.
- Outgoing text is not free, it's $9.99 /6 months
- Fongo does not support SMS short codes, activation and verifications
- call quality is just decent, not great
04-07-2021 08:55 AM
For one time$25 free you can port it to Fongo.
Calls and forwarding are free, you can still receive sms. You can forward it to almost any number in Canada and charge where you forward any time. You can also use it almost anywhere on the planet if you have WiFi/data
This way you get to keep your own number and don't care where you switch or move
04-07-2021 06:45 AM - edited 04-07-2021 06:47 AM
@maxwello11 wrote:I am moving out of my parents house and taking responsibility for my financial endeavours. This includes my phone plan. I want to move my number from their account and their billing to my own. How would I do this?
@maxwello11 ahh stepping stones 👍.
Each account/SIM card must have it's own unique email. So you will require the email your Self Serve account is connected with to log in or make any changes.
To contact the Public Mobile Moderator_Team, there are two ways to reach them:
1 - Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower Method - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
Good luck in your future endeavours!!
04-07-2021 02:13 AM
@maxwello11 : And if this is about bringing your number over from elsewhere then don't forget to use a referral code to get a $10 credit.
04-07-2021 02:10 AM
Woohoo...its a big step but a worthwhile one. If you are porting your number in from another provider you will need three pieces of information:
Welcome to public mobile and the community!
04-07-2021 12:24 AM
@maxwello11...
you've been provided with answers to your questions.
I just want to welcome you to "Adulthood". It's a big scary decision to assume your own financial direction and I bet your folks are proud of you.
Welcome aboard friend.
04-06-2021 11:01 PM - edited 04-06-2021 11:09 PM
What carrier are your parents with?
If it is with PM, you will need to login into your parent’s account and edit the account information. Contact the moderator if there are any issues.
If they are with another carrier other than PM. You can port your number to PM but remember to keep to old SIM in the phone and wait for a text from the carrier to confirm you are porting over to PM while you activate the PM SIM online.
04-06-2021 10:56 PM - edited 04-06-2021 11:12 PM
It's really quite easy, there are only a couple of steps: (EDIT: This is presuming it's already a Public Mobile service...):
04-06-2021 10:50 PM - edited 04-06-2021 10:54 PM
@maxwello11 is the phone you are taking about is a PM line? If so, all you need to do is to logon to Self-Serve and update the name and credit card (please note, the account itself is in fact the same, you can't transfer an existing account/phone number to a new account within PM)
If it is a line outside of PM, then yes, you can port it in. As long as you can provide all the information needed for porting.