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Transfer existing service to a new phone

Cecillias
Great Neighbour / Super Voisin

Hi there, I am going to trade my phone with esim activated and I am wondering how can I transfer the service to the new phone

3 REPLIES 3

Cecillias
Great Neighbour / Super Voisin

Thank you! Problem solved!

softech
Oracle
Oracle

@Cecillias 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click   or    at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there

hTideGnow
Mayor / Maire

hi @Cecillias 

you cannot transfer but you need to buy new eSim on the new phone

just download PM app and login, Goto Subscription  & addon and go to the bottom Buy new sim there

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