01-10-2022 08:02 PM - last edited on 06-02-2022 12:07 AM by computergeek541
I am a new customer in last month. I found my data is lost every day from 0.001MB to 0.012MB. I am very sure and checked my cell phone data is turned off since I became the user of public mobile. I tried to turn off most application, such as books, app store and so on, most, but the data is still lost every day. Who knows it is why and how to stop and prevent it? Thanks.
01-11-2022 11:22 AM
01-11-2022 01:05 AM - edited 01-11-2022 01:10 AM
I was thinking about the clock, calendar or other daily apps like the McD or Timmies app…LoL that might be turned on. OP didn't state that he turned off all the apps.
01-10-2022 11:19 PM
01-10-2022 09:34 PM - edited 01-10-2022 09:36 PM
If you have any apps opened, it will continue to drain the data when there are no wifi available…like while you are driving.
Anyways, it is minuscule amount.
01-10-2022 08:42 PM
This is a miniscule amount and if you look at your app's data usage it's likely reflected in your OS, some weird sounding name thing that I cannot remember that is tied to your camera app (@gpixel you looked into this with another member trying to turn it off well over a year ago) or its possibly related to "mobile data always on" setting in your developers options. But in a worst case scenario it might add up to 3mb per 30 days? There are no overages or extra billing at pm so really is really worth worrying about? We're talking pennies worth of data loss.
01-10-2022 08:26 PM
and turn off background data, to save your data.
for more information about Managing Your Data Usage visit Here link to save your data...
when your data limit used all, is will be off until next renewal cycle,
at public mobile 30 day Prepaid Service No fees extra charges.
if you use Picture Messaging also take from your data,
Turn your data on to send a Picture Messaging in world-wide,
if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,
you have to do this to going through you will need to turn your data on to send a Picture or a video messaging in world-wide,
if you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent
Good Luck..
01-10-2022 08:14 PM
@Hong01 - are you sending or receiving MMS messages? Although, still seems like a small amount.
Long texts, even without pictures can also be considered MMS messages, as there are too many characters to be sent via SMS. Is it possible you sent or received longer than normal texts, where you need to toggle your data on?
01-10-2022 08:11 PM
@Hong01 : Do you send picture texts? IOS or Android?
01-10-2022 08:10 PM - edited 01-10-2022 08:11 PM
@Hong01 This is such a tiny bit of data you are worrying about. 0.012x30 = 0.36 MB, not sure if you can load a few web pages with this. Anyways, looks like its background services using data and Apple is known to do that to check in with many services.
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01-10-2022 08:05 PM