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Texts not working

Tabitha17
Great Neighbour / Super Voisin

Your website is down and for the last 3 days I haven't been able to send or receive texts. Calls and wifi and data appear to be working fine but when I send a text it says failed. I have restarted cell, done airplane mode, cleared message cache. Trying to determine if the issue is on my end or yours 

4 REPLIES 4

@Tabitha17   

 

Try to reseat your sim (power off, take sim out for a minute and then put it back and power up)

 

If still fails, try to download another text app and text there.  Maybe Google Message

Tabitha17
Great Neighbour / Super Voisin

I already cleared the cache and only own one cell. Started a few days ago so trying to determine if its somehow related to Roger's crash. It will send maybe 1 in 5 text attempts 

MrSpock
Deputy Mayor / Adjoint au Maire

@Tabitha17 Hi try turning off your phone take out your Sim card, reseat it and restart phone

softech
Oracle
Oracle

@Tabitha17   Try to clear cache on your phone's messaging app

 

Also, if you have another phone around , try to put the PM SIM in the other phone to test the SMS there

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