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Text not working

Rochel66
Great Neighbour / Super Voisin

My text stopped working

 

3 REPLIES 3

Handy1
Mayor / Maire

@Rochel66  First try to reset network settings see if that helps . If you have physical SIM card can you try the sim in another phone see if it will work ? This can cause the sim to reprovision itself . If no luck please 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1715028354161.jpeg

 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Rochel66 is this new activation?? if it is , it is a know issue for new activation, you need to ask support agent to help 

please submit ticket by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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