05-05-2024 10:22 AM
Hello,
I am a current Public Mobile user but interested in 3GB for $21 plan that is available for new activations.
In this case, should I change the carrier once and come back to Public Mobile again?
or is there a way I can get $21/month plan without changing carriers?
05-05-2024 10:46 AM
@Hiro122 wrote:Thank you! I will contact an agent.
FYI, if you are downgrading your plan, the likelihood is low for CSA to grant the request. For example, if you are on a plan $25+ and downgrading to $21 plan, the odds are quite low.
Even $15 plan customers have been rejected by CSA. YMMV. It does not hurt to try though.
05-05-2024 10:30 AM
Thank you! I will contact an agent.
05-05-2024 10:24 AM
@Hiro122 wrote:I am a current Public Mobile user but interested in 3GB for $21 plan that is available for new activations.
In this case, should I change the carrier once and come back to Public Mobile again?
or is there a way I can get $21/month plan without changing carriers?
A customers support agent might do if you ask for the plan, but if they say no, a new account would need to be activated to get the $21 per 30 days plan.