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Stuck verifying number

JCarr
Great Neighbour / Super Voisin

I transferred my number about a week ago and ever since I can’t receive text messages. Under iMessages it is just stuck verifying my phone number.

3 REPLIES 3

ArisHernandez
Great Neighbour / Super Voisin

Thank you for this. Do we know how long could it take for them to fix the imessage issue? Thanks!

Dunkman
Oracle
Oracle

@JCarr 

Are you able to receive phone calls?  What about data?  Are you able to send texts? 

hTideGnow
Mayor / Maire

@JCarr 

it is a PM system problem with new activation, problem with text and affected your iMessage setup.     PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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