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Slow data?

Edon-noods
Great Neighbour / Super Voisin

I've been experiencing slow data - I'm well within my coverage range and under 3gigs of a 20gig plan, yet I cannot reliably use my data? It reminds me of when I was with Lucky and I'd hit the halfspeed data wall- almost unuseable. 

My phone is in working order as well, and before switching I didn't have any speed problems.. 

Is there a troubleshooting move I could make?

Screenshot_20240312_122258_Meteor.jpg

3 REPLIES 3

Phil_Adelphus
Mayor / Maire

@Edon-noods   Looks like you have the power saver function on (the battery with a triangle icon).  Try turning that off.

hTideGnow
Mayor / Maire

hi @Edon-noods look like you are connected to LTE already.  

can you test your sim with another phone?? and test the sim I'm different area and see if speed is any better

BKNS27
Mayor / Maire

@Edon-noods 

What is the Cellular Data Option set on? What is showing on your phone?

What plan are you on?

3G, 4G/LTE or 5G?

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