2 weeks ago
Solved! Go to Solution.
2 weeks ago
No I have no service
2 weeks ago
What is the make and model of your phone?
2 weeks ago
hi @Plss are you rebuying eSIM?? rebuy should now be free. The system should show $5 but give you back a $5 credit to make it free
2 weeks ago
2 weeks ago
yes
2 weeks ago
Is this related to the deleted eSIM? Do a network setting on your phone a see if that worked.
2 weeks ago - last edited 2 weeks ago
the 1st PM eSim is a freebie...after that, 'ya pay $5 + tax.
added...to message Customer Support to request refund, click that little orange bubble on bottom right side of this page to start that process. If that fails, try this link...give them as much account info as you can ie: ph #, name on acct, PM pin #...etc.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 weeks ago
more info please. Did you activate a new PM account using the required Public Mobile app ?
2 weeks ago
Why it’s it not saying public mobile for my provider now