08-17-2022 08:59 PM
It's going on 3 months since I ordered and paid for a sim card. When exactly am I supposed to receive it 🤔
Solved! Go to Solution.
08-17-2022 09:04 PM - edited 08-17-2022 09:05 PM
@Kushnation
get your refund and go to Find TELUS Stores Near you or Koodo Stores to buy it SIM card.
08-17-2022 09:02 PM
@Kushnation 3 months is too many. Probably it got lost in the mail
please open ticket with PM Support with your order number. Message them directly
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
08-17-2022 09:01 PM
Please contact a customer support agent and request a refund. Your SIM card has been lost in the mail.
contact support team by private message CS_Agent to check it.
