Sim card order have yet to arrive.

[ER24]

Hi,

Is there a way to get an update regarding a SIM card order ?

I orderered on October 22nd, and haven't received it yet.

Thanks in advance.

[ottawa]

Did you get it? Or did you just buy another from a store or Amazon?

[hTideGnow]

HI @ER24 

submit a ticket with agent for an update

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

if you need it quick, get one from telus or koodo store instead of waiting for it

[ER24]

Thank you for the information, I greatly appreciate it.

[will13am · Accepted solution]

@ER24 , SIM card orders can take 2-3 weeks time before you receive it.